GlossaryLead Validation

Lead Validation

Automated checks that confirm a lead's contact information is well-formed, reachable, and not obviously fake.

Full definition

Lead validation is the set of automated checks that run on every incoming lead before it is distributed to a buyer. Typical validations include: phone number format and line-type checks (is this a real, dialable number and not a landline where mobile was requested), email syntax and deliverability checks (does the domain exist, does the mailbox accept mail), address normalization, and name-plausibility checks that flag obvious junk like 'asdf asdf' or 'Test Test'. Validation happens upstream of distribution so buyers never receive leads that fail basic quality bars — and so suppliers get fast feedback on what they sent. Good platforms distinguish between hard failures (syntactically invalid email) and soft signals (disposable email domain, mobile carrier mismatch) and let operators decide which to block versus flag.

Related terms